Freqently Asked Questions

Question: How can I contact the school?
Answer:

Contact details for telephone, fax and email can be found by clicking here.

 

One of our three office staff; Kathryn Henshaw, Rosie Stapleton or Brooke Marsay; will be happy to help with any enquiries which you may have.

 

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Question: How do I report an absence?
Answer:

On the first day of absence, parents/carers should notify school by telephone: 0115 978 6351 or text: +441158240163. More information about our absence procedures can be found by clicking here.

 

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Question: Where can I find the dates of the school holidays?
Answer:

An overview of the Whitemoor's holiday pattern for 2018-19 can be found by clicking here.

 

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Question: What time does school start and finish?
Answer:

School starts at 8.55 am and finishes 3.15 pm. All other times, including those for Nursery, can be found by clicking here.

 

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Question: What if I have a concern about my child?
Answer:

Your child's teacher will be happy to talk to you about any issues which you may have. However, we suggest you speak to the office staff first and make an appointment, so that you can meet at mutually convenient time. 

 

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Question: How much are school lunches?
Answer:

All children in Key Stage 1 are entitled to a free school meal.

 

School meals for Key Stage 2 children cost £2.05 per day / £10.25 per week. All meals should be paid for in advance, with payments made on ParentPay by, or before, Monday morning. 

 

 Please speak to the office staff if you need to access login details for ParentPay.

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Question: Does school have a family support worker?
Answer:

Yes, Ellen Kelliher is Whitemoor's Family Support Worker. 

 

Listed below are some of the issues Ellen can help with:

• Support managing your child’s behaviour
• Housing issues
• Debt concerns
• Accessing benefits
• Secondary transfer forms
• General advice about your child’s well-being
• If Ellen can't help you directly, she can signpost you to the relevant information/support agencies who will be able to assist you.

 

Please come to the school office or telephone us if you wish to make an appointment with Ellen.